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OVERVIEW
DNC List Management Services
Simplify your DNC list management compliance efforts by leveraging our Do Not Call consumer regulatory compliance expertise.
We can compile and maintain all phone numbers in Do Not Call lists that you licensed based on your specifications and calling requirements - including optional lists such as the Iconectiv Wireless Portability list or your own company-specific internal DNC list.
We have stringent processes of phone validation, acquisition, and verification of all Do Not Call data. And we warrant the accuracy and timeliness of the Do Not Call databases.
EVALUATE RISK
DNCAudit – Evaluate Post Call Data to Identify Risk
PossibleNOW's experience in telemarketing regulatory compliance indicates that many sellers do not properly monitor and enforce their telemarketing activities. This can leave a seller vulnerable to problems that can lead to violations, fines, and reputational damage.
DNCAudit can evaluate your post-call data to identify any of these potential risks:
- Calls made to phone numbers that are on a state or Federal Do Not Call list
- Calls made to wireless phone numbers
- Calls made based on an Established Business Relationship (EBR) exemption after the "good through" date has expired
- Calls made based on an EBR exemption into states that do not permit EBR calls
- Calls made to consumers whose numbers are on the company’s internal Do Not Call list
Customize the audit service for the data to be collected, file formats, and steps in the data collection process. If DNCAudit spots violations, you’ll know to take immediate corrective action.
RECLAIM
DNCDirector – Reclaim Callable Numbers
Avoid over-suppressing phone numbers in your company-specific database that may now be callable. DNCDirector service uses proprietary data hygiene processes to ensure effective, ongoing management of your internal Do Not Call list by identifying and "reclaiming" permanently disconnected and reassigned phone numbers, including:
- Household turnover analysis
- Calls made to wireless phone numbers
- Area code updating
- Time limit expiration
Get immediate ROI by increasing your calling population while maintaining a defendable Safe Harbor position, by meeting and exceeding state and federal requirements for proper database maintenance.
DETERMINE RISK
Mobile Scoring – Determine Risk Associated with Mobile Numbers
Are you confident that your customers have given prior express written consent to be contacted by cell phone? Are you sure they are still associated with that phone number?
By following our mobile confidence scoring system, we can segment your database into which mobile phone numbers present the least-to-greatest risk to call or text. Reduce risk of significant fines by showing good faith effort to verify right party contact.
