Search Results for Month: November 2023

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  SiriusXM: Stakeholder Alignment Ensures Success

  pnadmin, Videos

  Summary Some of the challenges we faced involved getting alignment with various business units. I recommend bringing together departments like legal and marketing, which often have different opinions, to get them on the same page. This way, you can understand the regulatory requirements and the… Continue Reading

  
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  SiriusXM: Purpose-built Platform Is Flexible & Scalable

  pnadmin, Videos

  Summary We chose a purpose-built preference management solution to handle the complexity of our business rules and support our customers effectively. As our rules have evolved, this solution has allowed us to add complexity and adapt to organizational changes in managing preferences. It was crucial… Continue Reading

  
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  SiriusXM: Access To Experts Was Critical

  pnadmin, Videos

  Summary Having access to preference consultants during our implementation was critical for us. It gave us peace of mind because we brought in people who had experience with preference tools and could provide the right guidance. We trusted these experts to identify potential roadblocks, prevent… Continue Reading