How Can Businesses Use Preference Management Platforms to Improve Customer Experiences?

Razor Rank, Blog

By leveraging customer data from preference management platforms, businesses can tailor their interactions to align with customer preferences, leading to more personalized experiences. As the demand for hyper-personalization grows, businesses are continually exploring avenues to refine their customer experiences. Enter preference management software—a platform that… Continue Reading

When it Comes to Customer Data, Privacy Regulations are Complex and Fines are Large

pnadmin, Blog

The EU GDPR privacy regulation introduced in 2018 became a bellwether for privacy regulations and triggered a wave of new privacy laws around collecting and managing customer data across countries, states, and territories. The onslaught of emerging consent and privacy regulations has forced global companies… Continue Reading

Delivering Superior CX with Consent & Preference Data Requires a Strategic Approach

pnadmin, Blog

Maximizing the customer experience by implementing an organization-wide consent & preference solution is a complex, transformational initiative. It must include a governance team made up of people across the organization and well-thought-out systems and processes. Done right, you will not only avoid reputation and litigation… Continue Reading

Companies Strive to Deliver CX That Customers Expect

pnadmin, Blog

Companies use all types of data such as contact, transaction, demographic, web, mobile, social, and consent & preference data to anticipate customer’s needs and provide data driven experiences. Every type of data except for consent & preference data provides companies insights that allow them to… Continue Reading

Consent Requirements for Medicare/Medicaid Sector

pnadmin, Webinars