Are There Exceptions to the Do Not Call Registry Rules?

Razor Rank, Blog

Yes, several important exceptions to the Do Not Call (DNC) Registry rules allow certain types of communications and organizations to make telemarketing calls legally. Navigating these exemptions can be complex, especially for companies managing large-scale telemarketing campaigns. PossibleNOW’s Do Not Call solution helps businesses maintain compliance with both federal… Continue Reading

How Do Businesses Know Who Is on the Do Not Call List?

Razor Rank, Blog

Businesses can determine who is on the National Do Not Call (DNC) List by accessing the registry maintained by the Federal Trade Commission (FTC). The DNC List is designed to protect consumers from unwanted telemarketing calls. Any business that engages in outbound calling must compare… Continue Reading

What Are the Do Not Call (DNC) Provisions of the TSR?

Razor Rank, Blog

The Telemarketing Sales Rule (TSR), enacted by the Federal Trade Commission (FTC), includes Do Not Call (DNC) provisions that protect consumers from unwanted telemarketing calls. These provisions establish specific rules for telemarketers, prohibiting them from calling individuals who have registered their phone numbers on the National Do Not… Continue Reading

Do Insurance Companies Cover TCPA Damages?

Razor Rank, Blog

The short answer is, not always. While some insurance policies may offer coverage for Telephone Consumer Protection Act (TCPA) violations, it is not guaranteed, and businesses often find themselves facing substantial out-of-pocket costs. General liability and errors and omissions (E&O) insurance typically do not cover… Continue Reading

What Is a TCPA Litigation Firewall?

Razor Rank, Blog

A TCPA litigation firewall is a term often used for a metaphorical defense mechanism to protect a company against known TCPA litigators. The ‘firewall’ refers to a comprehensive process that a business can rely upon to identify and remove known litigators with confidence. An end-to-end compliance process… Continue Reading

Can Consumers Revoke Consent to Receive Automated Calls?

Razor Rank, Blog

Yes, consumers have the right to revoke consent to receive automated calls or texts under the Telephone Consumer Protection Act (TCPA). The Federal Communications Commission (FCC)  strengthened this right with new regulations that took effect in April 2024. The rules now explicitly allow consumers to revoke consent… Continue Reading

What Is the Penalty for Violating the TCPA?

Razor Rank, Blog

The penalties for violating the Telephone Consumer Protection Act (TCPA) can be severe, ranging from substantial fines to long-term reputational damage. TCPA violations occur when companies send unsolicited communications, such as calls or texts, to consumers without obtaining proper consent. Each violation can result in… Continue Reading

How to Stay Out of TCPA Hot Water

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