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Do Insurance Companies Cover TCPA Damages?
Razor Rank, Blog
The short answer is, not always. While some insurance policies may offer coverage for Telephone Consumer Protection Act (TCPA) violations, it is not guaranteed, and businesses often find themselves facing substantial out-of-pocket costs. General liability and errors and omissions (E&O) insurance typically do not cover… Continue Reading
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What Is a TCPA Litigation Firewall?
Razor Rank, Blog
A TCPA litigation firewall is a term often used for a metaphorical defense mechanism to protect a company against known TCPA litigators. The ‘firewall’ refers to a comprehensive process that a business can rely upon to identify and remove known litigators with confidence. An end-to-end compliance process… Continue Reading
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Can Consumers Revoke Consent to Receive Automated Calls?
Razor Rank, Blog
Yes, consumers have the right to revoke consent to receive automated calls or texts under the Telephone Consumer Protection Act (TCPA). The Federal Communications Commission (FCC) strengthened this right with new regulations that took effect in April 2024. The rules now explicitly allow consumers to revoke consent… Continue Reading
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What Is the Penalty for Violating the TCPA?
Razor Rank, Blog
The penalties for violating the Telephone Consumer Protection Act (TCPA) can be severe, ranging from substantial fines to long-term reputational damage. TCPA violations occur when companies send unsolicited communications, such as calls or texts, to consumers without obtaining proper consent. Each violation can result in… Continue Reading
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What Is the National Do Not Call Registry?
Razor Rank, Blog
The National Do Not Call Registry is a system created by the Federal Trade Commission (FTC) to help consumers reduce unwanted telemarketing calls. By adding their phone numbers—whether landline or mobile—individuals can limit sales calls from telemarketers. Once a number is registered, telemarketers have 31… Continue Reading
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How Does the Federal Do Not Call Registry Work?
Razor Rank, Blog
The Federal Do Not Call Registry is a system designed to protect consumers from unwanted telemarketing calls. Managed by the Federal Trade Commission (FTC), this registry allows individuals to add their phone numbers, both landline and mobile, to a list that telemarketers are required to… Continue Reading
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Does the TCPA Apply to Text Messages?
Razor Rank, Blog
Yes, the Telephone Consumer Protection Act (TCPA) applies to text messages. The TCPA regulates telemarketing communications, including calls and texts, to protect consumers from unwanted or intrusive contact. Specifically, it mandates that businesses obtain prior express consent before sending automated text messages to consumers. This… Continue Reading
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How Do You Add a Number to the National Do Not Call Registry?
Razor Rank, Blog
Adding a number to the National Do Not Call Registry is a straightforward process. Consumers can visit donotcall.gov and register a home or mobile number. Alternatively, they can call 1-888-382-1222 from the number they wish to add. After registration, telemarketers have 31 days to remove the number… Continue Reading
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Can Multiple Phone Numbers Be Added to the Do Not Call Registry?
Razor Rank, Blog
Yes, consumers can register multiple phone numbers on the National Do Not Call Registry. Whether they have both a landline and mobile phone, or even multiple mobile numbers, all can be added to block unwanted telemarketing calls. The process is simple and free, providing protection… Continue Reading
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Does Registration to the Do Not Call Registry Expire?
Razor Rank, Blog
No, registration to the National Do Not Call Registry does not expire. Once a customer’s phone number is added to the registry, it remains on the list unless they request its removal or the number is disconnected or reassigned. For businesses, this means that even… Continue Reading
