My Call Center is Not in the US. Do I Need to Comply with US Telemarketing Regulations?

PossibleNOW, Blog

If your call center contacts US consumers, you must comply with US telemarketing regulations, regardless of where your operations are based. The Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) laws apply to any business making calls or sending texts to US phone… Continue Reading

How Many TCPA Violations Do I Have to Commit to Be Sued?

PossibleNOW, Blog

Just one. That’s all it takes. Under the Telephone Consumer Protection Act (TCPA), a single violation—such as calling a number on the Do Not Call (DNC) Registry or sending an automated text without prior written consent—can lead to a lawsuit. Consumers don’t have to prove… Continue Reading

How Does My Business Obtain a SAN Number to Access the DNC Registry?

PossibleNOW, Blog

A Subscription Account Number (SAN) is required for businesses that make telemarketing calls to consumers in the United States. The SAN grants access to the National Do Not Call (DNC) Registry, allowing businesses to check their contact lists against restricted numbers and avoid costly TCPA… Continue Reading

What Are Common TCPA Litigator Tactics?

PossibleNOW, Blog

TCPA litigators and professional plaintiffs manufacture lawsuits by exploiting weaknesses in telemarketing and customer outreach practices. They bait businesses into violations, leveraging outdated TCPA rules to force settlements and costly litigation. Businesses face even greater legal exposure if they lack airtight compliance. Uncapped statutory damages… Continue Reading

Are Small Companies Exempt from the TCPA?

PossibleNOW, Blog

No, small businesses are not exempt from the Telephone Consumer Protection Act (TCPA). The TCPA applies to all businesses—regardless of size—if they engage in telemarketing, automated calls, text messaging, or fax marketing. This means that even if you’re a small company, you must follow the… Continue Reading

Do All Telemarketers Need a SAN? 

PossibleNOW, Blog

Not all telemarketers are required to have a Subscription Account Number (SAN), but most do. If your organization engages in unsolicited calls to consumers, a SAN is essential for accessing the National Do Not Call (DNC) Registry. This number helps telemarketers scrub contact lists against… Continue Reading

Do I Need to Subscribe to All Area Codes With a SAN?

PossibleNOW, Blog

No, you do not need to subscribe to all area codes with a Subscription Account Number (SAN) unless your telemarketing campaigns target consumers nationwide. A SAN allows access to the National Do Not Call (DNC) Registry, but you only need to subscribe to the area… Continue Reading

How Do I Avoid a TCPA Lawsuit?

PossibleNOW, Blog

Avoiding a TCPA (Telephone Consumer Protection Act) lawsuit requires strict adherence to telemarketing regulations. This includes obtaining explicit consent before contacting consumers, honoring the National Do Not Call (DNC) Registry, and avoiding practices such as autodialing without permission. Businesses must also provide clear opt-out mechanisms… Continue Reading

What Are Some Particular TCPA Vulnerabilities for B2B Callers?

PossibleNOW, Blog

While the Telephone Consumer Protection Act (TCPA) primarily focuses on consumer protection, B2B callers are not exempt from its regulations. Specific vulnerabilities for B2B telemarketing include the improper use of autodialers, failure to manage consent for mobile calls, and in some cases, neglecting compliance with… Continue Reading

Regulatory Update: Year In Review 2024 & What’s Ahead in 2025

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