PossibleNOW Introduces DNCSolution v10

Type: Press

New version of flagship do not contact application includes key enhancements to user interface, new security, and consent features

Atlanta, Ga. – May 11, 2016 – PossibleNOW, the leading provider of customer engagement and enterprise preference management solutions, today announced significant enhancements to DNCSolution®, its cloud-based do not contact application that helps marketers ensure compliance with current consumer privacy rules and regulations. Released to new and existing customers as version 10 of the industry-leading platform, the enhancements create a more intuitive look and feel.

“A fundamental responsibility of any marketer is to maintain verified permission to communicate with customers and prospects,” said Ron Patrick, Director of Product Architecture at PossibleNOW. “Over the years, DNCSolution has served this critical function while helping them avoid costly, unnecessary litigation. We’re excited to unveil the latest version with powerful new features that enable users to identify consumers that have provided consent to call them on their mobile devices, identify and remove attorneys and professional plaintiffs from their campaign lists and to scrub Canadian email addresses and phone numbers to verify permission to contact.”

The new DNCSolution offers key enhancements to existing features including easier navigation with access to all functionality without the need to switch by user level (Admin, Manager, Agent), a more intuitive “tree view” structure for ease of use, and color-coded channels (call, email, mail, fax) for a clear visual indicator of which channel is in use.

DNCSolution v10 also introduces important optional new features, including:

• Users can store express consent data in a DNC filter;
• Users that leverage DNCSolution in conjunction with MyPreferences, PossibleNOW’s enterprise preference management solution, can collect express written consent to call a consumer on a mobile device using an automated dialer;
• Users can identify plaintiffs and attorneys who have previously been involved in multiple lawsuits, or who were identified as professional plaintiffs in individual or class action lawsuits;
• Users can scrub Canadian email addresses and phone numbers against a list of possible business relationships to determine whether a marketer can reach out to a contact.

To learn more about DNCSolution v10 or to upgrade from a previous version, call (800) 585-4888 or email info@possiblenow.com or support@possiblenow.com.

About PossibleNOW
PossibleNOW, headquartered near Atlanta, Georgia, enables businesses to build lasting, profitable relationships with customers, partners and employees through preference management technology. MyPreferences^®, our enterprise preference management platform, empowers companies to listen to and learn from their customers through the active collection and management of preferences such as product interest, channel preference and frequency of communication. MyPreferences easily integrates into existing applications such as CRMs and marketing databases. The MyPreferences platform’s flexibility, security and compliance protections make it ideal for serving as the central repository for customer data inside the enterprise and for minimizing regulatory compliance risk. For more information, call (800) 585-4888 or (770) 255-1020, e-mail info@possiblenow.com or visit www.possiblenow.com.