Type: Blog
Topic: Consent Mgmt
Yes, there are legal alternatives to obtaining consent for data processing. While consent is often seen as the primary way to justify data processing, laws such as GDPR and U.S. state privacy regulations recognize other legal bases that enable data processing without explicit user consent. These alternatives can help organizations meet specific operational and regulatory needs while still upholding user privacy and data rights.
PossibleNOW’s consent management platform provides the flexibility to manage both consent-based and alternative processing requirements, offering a comprehensive solution to support compliance across all data interactions.
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Certain situations permit data processing without explicit user consent, allowing organizations to operate within legal boundaries while respecting data privacy standards.
“Legitimate interests” is one of the most common alternatives to consent. Organizations can process data if it is in their legitimate interest, provided it does not infringe upon the rights and freedoms of individuals.
Legitimate interests are often invoked for direct marketing purposes, fraud prevention, and IT security. However, companies must still balance their interests against the individual’s right to privacy, making it essential to conduct thorough assessments.
When data processing is necessary to fulfill a contract with the user or to complete steps at the user’s request before entering into a contract, it can be done without consent. Examples include processing a user’s address to deliver a purchased item or verifying payment information. This legal basis is straightforward as long as the processing activities are directly tied to the contract.
Organizations may process data to comply with legal obligations, such as financial reporting, tax filings, or industry-specific regulations. In such cases, data processing is mandatory to adhere to the law, so user consent is not required.
This legal basis often applies to healthcare providers, financial institutions, and public authorities, allowing them to maintain compliance without needing explicit permissions.
Data processing can be justified without consent if it protects an individual’s vital interests, typically in life-or-death situations. For example, healthcare providers may need to access and share personal health information during emergencies to safeguard patient health.
This legal basis is strictly limited to situations where personal data processing is essential to protect someone’s well-being.
In certain cases, data processing can be conducted in the public interest or in the exercise of official authority. Government entities, public health organizations, and educational institutions often rely on this basis to perform tasks that serve the general public. Examples include statistical reporting for public health data or conducting research that informs social policies.
In the U.S., data privacy laws vary by state, and penalties for non-compliance can be substantial. Many states, including California, Virginia, and Colorado, have introduced privacy laws that impose significant fines for violations related to consent and data processing:
Non-compliance with these laws can also lead to reputational harm and consumer distrust, further impacting revenue.
A comprehensive consent management system helps organizations manage both consent-based and alternative data processing requirements, reducing the risk of non-compliance. PossibleNOW’s MyPreferences platform offers a complete solution for recording, managing, and updating user consents, as well as supporting alternative legal bases for processing.
With MyPreferences, businesses can confidently navigate complex compliance needs while fostering trust and transparency.
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PossibleNOW is the pioneer and leader in customer consent, preference, and regulatory compliance solutions. We leverage our MyPreferences technology, processes, and services to enable relevant, trusted, and compliant customer interactions. Our platform empowers the collection, centralization, and distribution of customer communication consent and preferences across the
enterprise. DNCSolution addresses Do Not Contact regulations such as TCPA, CAN-SPAM and CASL, allowing companies to adhere to DNC requirements, backed by our 100% compliance guarantee.
PossibleNOW’s strategic consultants take a holistic approach, leveraging years of experience when creating strategic roadmaps, planning technology deployments, and designing customer interfaces. PossibleNOW is purpose-built to help large, complex organizations improve customer experiences and loyalty while mitigating compliance risk.