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The Telephone Consumer Protection Act (TCPA) provides clear regulations on how businesses can communicate with consumers via phone calls and text messages. When it comes to package delivery, there are specific exemptions under the TCPA. Package delivery notifications are generally exempt if they strictly pertain… Continue Reading

While utility companies are generally subject to regulations under The Telephone Consumer Protection Act (TCPA) for how they can communicate with consumers through phone calls and text messages, they may qualify for specific exemptions. Utility-related messages are exempt if they are strictly informational and non-promotional…. Continue Reading

Yes, TCPA exemptions do apply to financial institutions, but they are limited and highly specific. Under the Telephone Consumer Protection Act (TCPA), financial institutions are allowed certain types of communications without obtaining prior express consent. These exemptions include calls or texts for fraud alerts, payment… Continue Reading

Federal telemarketing regulations, such as the Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule (TSR), establish baseline requirements for businesses engaging in telemarketing. However, these federal laws do not completely supersede state-level laws. Instead, state regulations can impose additional or stricter requirements, making… Continue Reading

Several states have their own laws and regulations specifically addressing text message marketing, often in addition to federal rules like the Telephone Consumer Protection Act (TCPA). These laws may impose stricter requirements, such as additional consent provisions, specific disclosure mandates, or penalties for non-compliance. Here’s… Continue Reading

Telemarketing laws in the United States vary by state, but businesses do not necessarily need to register in all 50 states. Federal regulations such as the Telephone Consumer Protection Act (TCPA) establish baseline requirements, while many states have additional rules that require telemarketers to register… Continue Reading

Customer trust is the cornerstone of collecting zero-party data. Since zero-party data is willingly shared by customers, it requires a foundation of trust built on transparency, value exchange, and respect for privacy. Without trust, customers are unlikely to share preferences, interests, or intentions, limiting a… Continue Reading

Yes, special compliance rules often apply during a state of emergency. Both federal and state regulations may impose unique requirements for businesses, particularly concerning marketing communications. For instance, the Federal Communications Commission (FCC) may enforce restrictions to protect consumers from predatory practices during emergencies. Similarly,… Continue Reading

View Post Yes, individuals have the right to revoke consent for marketing communications at any time. Under various global privacy laws, such as the GDPR and CCPA, individuals are empowered to withdraw their consent to receiving emails, texts, or other marketing messages. Once consent is… Continue Reading

Yes, businesses are required to obtain consent before engaging in direct response text marketing. Under regulations such as the Telephone Consumer Protection Act (TCPA), express written consent is mandatory for sending automated SMS messages to consumers and businesses. For organizations juggling compliance and marketing goals,… Continue Reading