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Can Business or Fax Numbers Be Added to the Do Not Call Registry?
The quick answer to this question is no. The National Do Not Call Registry is designed for personal residential numbers, including cell phones. It does not cover business or fax numbers. This restriction is in place because the Do Not Call (DNC) rules focus on… Continue Reading
September 27, 2024
Is There a National DNC Safe Harbor?
Yes, there is a national Do Not Call (DNC) safe harbor provision, but it comes with specific requirements. This safe harbor is designed to protect companies from potential legal liabilities under the Telemarketing Sales Rule (TSR) and the Telephone Consumer Protection Act (TCPA), provided they… Continue Reading
Are There Exceptions to the Do Not Call Registry Rules?
Yes, several important exceptions to the Do Not Call (DNC) Registry rules allow certain types of communications and organizations to make telemarketing calls legally. Navigating these exemptions can be complex, especially for companies managing large-scale telemarketing campaigns. PossibleNOW’s Do Not Call solution helps businesses maintain compliance with both federal… Continue Reading
How Do Businesses Know Who Is on the Do Not Call List?
Businesses can determine who is on the National Do Not Call (DNC) List by accessing the registry maintained by the Federal Trade Commission (FTC). The DNC List is designed to protect consumers from unwanted telemarketing calls. Any business that engages in outbound calling must compare… Continue Reading
What Are the Do Not Call (DNC) Provisions of the TSR?
The Telemarketing Sales Rule (TSR), enacted by the Federal Trade Commission (FTC), includes Do Not Call (DNC) provisions that protect consumers from unwanted telemarketing calls. These provisions establish specific rules for telemarketers, prohibiting them from calling individuals who have registered their phone numbers on the National Do Not… Continue Reading
September 5, 2024
Do Insurance Companies Cover TCPA Damages?
The short answer is, not always. While some insurance policies may offer coverage for Telephone Consumer Protection Act (TCPA) violations, it is not guaranteed, and businesses often find themselves facing substantial out-of-pocket costs. General liability and errors and omissions (E&O) insurance typically do not cover… Continue Reading
What Is a TCPA Litigation Firewall?
A TCPA litigation firewall is a term often used for a metaphorical defense mechanism to protect a company against known TCPA litigators. The ‘firewall’ refers to a comprehensive process that a business can rely upon to identify and remove known litigators with confidence. An end-to-end compliance process… Continue Reading
Can Consumers Revoke Consent to Receive Automated Calls?
Yes, consumers have the right to revoke consent to receive automated calls or texts under the Telephone Consumer Protection Act (TCPA). The Federal Communications Commission (FCC) strengthened this right with new regulations that took effect in April 2024. The rules now explicitly allow consumers to revoke consent… Continue Reading
What Is the Penalty for Violating the TCPA?
The penalties for violating the Telephone Consumer Protection Act (TCPA) can be severe, ranging from substantial fines to long-term reputational damage. TCPA violations occur when companies send unsolicited communications, such as calls or texts, to consumers without obtaining proper consent. Each violation can result in… Continue Reading
What Is the National Do Not Call Registry?
The National Do Not Call Registry is a system created by the Federal Trade Commission (FTC) to help consumers reduce unwanted telemarketing calls. By adding their phone numbers—whether landline or mobile—individuals can limit sales calls from telemarketers. Once a number is registered, telemarketers have 31… Continue Reading
August 21, 2024
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