PossibleNOW Introduces DNCSolution v10

Type: Press

New version of flagship do not contact application includes key enhancements to user interface, new security, and consent features

Atlanta, Ga. – May 11, 2016 – PossibleNOW, the leading provider of customer engagement and enterprise preference management solutions, today announced significant enhancements to DNCSolution®, its cloud-based do not contact application that helps marketers ensure compliance with current consumer privacy rules and regulations. Released to new and existing customers as version 10 of the industry-leading platform, the enhancements create a more intuitive look and feel.

“A fundamental responsibility of any marketer is to maintain verified permission to communicate with customers and prospects,” said Ron Patrick, Director of Product Architecture at PossibleNOW. “Over the years, DNCSolution has served this critical function while helping them avoid costly, unnecessary litigation. We’re excited to unveil the latest version with powerful new features that enable users to identify consumers that have provided consent to call them on their mobile devices, identify and remove attorneys and professional plaintiffs from their campaign lists and to scrub Canadian email addresses and phone numbers to verify permission to contact.”

The new DNCSolution offers key enhancements to existing features including easier navigation with access to all functionality without the need to switch by user level (Admin, Manager, Agent), a more intuitive “tree view” structure for ease of use, and color-coded channels (call, email, mail, fax) for a clear visual indicator of which channel is in use.

DNCSolution v10 also introduces important optional new features, including:

• Users can store express consent data in a DNC filter;
• Users that leverage DNCSolution in conjunction with MyPreferences, PossibleNOW’s enterprise preference management solution, can collect express written consent to call a consumer on a mobile device using an automated dialer;
• Users can identify plaintiffs and attorneys who have previously been involved in multiple lawsuits, or who were identified as professional plaintiffs in individual or class action lawsuits;
• Users can scrub Canadian email addresses and phone numbers against a list of possible business relationships to determine whether a marketer can reach out to a contact.

To learn more about DNCSolution v10 or to upgrade from a previous version, call (800) 585-4888 or email info@possiblenow.com or support@possiblenow.com.

About PossibleNOW

PossibleNOW is the pioneer and leader in customer consent, preference, and regulatory compliance solutions. We leverage our MyPreferences technology, processes, and services to enable relevant, trusted, and compliant customer interactions. Our platform empowers the collection, centralization, and distribution of customer communication consent and preferences across the
enterprise. DNCSolution addresses Do Not Contact regulations such as TCPA, CAN-SPAM and CASL, allowing companies to adhere to DNC requirements, backed by our 100% compliance guarantee.

PossibleNOW’s strategic consultants take a holistic approach, leveraging years of experience when creating strategic roadmaps, planning technology deployments, and designing customer interfaces. PossibleNOW is purpose-built to help large, complex organizations improve customer experiences and loyalty while mitigating compliance risk.