How Florida’s New TCPA Law May Impact Other States

pnadmin, Articles October 20, 2021

Original Article: Call Center Times By Eric Tejeda In April 2021, the U.S. Supreme Court issued an opinion in a major case pertaining to Facebook that was viewed as favorable to the contact center industry and a blow to the TCPA. However, many states began reviewing… Continue Reading

Tech Giants Apple, Facebook and Google are Reworking How Businesses Leverage Customer Data

pnadmin, Articles June 10, 2021

Original Article: MarTech Series The area for how companies distribute content to consumers in addition to the way they acquire consent to use personal data is evolving before our eyes. Apple, manufacturer of the iPhone and iPad, recently announced significant changes to the way it… Continue Reading