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Summary Just when companies thought they were done dealing with the onslaught of lawsuits filed under the TCPA, the Florida legislature has unanimously passed CS/SB 1120. This bill updates the Florida Consumer Protection Law and the Florida Telemarketing Act and creates what is basically another… Continue Reading
Summary The rise of call blocking and labeling technologies, spurred by industry and regulatory efforts to combat illegal robocalls, has inadvertently impacted legal businesses. Calls from legitimate companies are sometimes misclassified as “Scam,” “Spam,” or “Fraud,” leading to declining contact rates, degraded customer experiences, and… Continue Reading