All Posts
RSS Feed SignupSearch Results for Topic: Industry Testimonials
-
Comcast – Technology Challenges
pnadmin, Videos
Summary In the cable industry, many larger companies grow through acquisitions, which means inheriting the data systems of the smaller companies they acquire. These legacy systems can vary significantly in quality, creating a range of challenges. Often, the acquired systems are outdated or improvised “under… Continue Reading
-
Thompson Reuters – Why We Prioritized Preference Management
pnadmin, Videos
Summary One of the key reasons we shifted from building in-house solutions to partnering with an external provider was our desire to be more progressive, innovative, and imaginative with our online marketing strategies. By leveraging a SaaS-based model, we were able to achieve that, as… Continue Reading
-
SiriusXM – Why We Needed a Preference Management Partner
pnadmin, Videos
Summary The reason we initially handled this in-house was because we already had legacy CRM implementations that captured preferences through our call centers and online channels. We managed the data by pushing it into our own marketing databases. However, as the data volume grew and… Continue Reading
-
Thompson Reuters – Implementation Challenges
pnadmin, Videos
Summary Currently, our environment is completely siloed because the systems we use to manage different channels are separate. For example, we have an email preference center, we track followers on Twitter, know our Facebook fans, and monitor traffic on our blog, but there’s no easy… Continue Reading
-
SiriusXM – Why We Are Implementing a Preference Center
pnadmin, Videos
Summary Our primary reason for implementing a preference center is to improve how we manage compliance. The regulatory landscape is rapidly changing, with new rules coming into effect as soon as next month regarding telemarketing to wireless numbers. Staying ahead of these regulatory changes is… Continue Reading
